Organisation : North Queensland Combined Women's Services Incorporated
Location : QLD Regional (Townsville)
Work type : Full-time
Profession : CEO & Senior Management, Community Services, Mental / Health Counseling, Program Coordination & Management, Social & Support Work
Sector : Community Support Services, Domestic / Family Violence, Homelessness & Affordable Housing, Mental Health, Women
Salary type : Hourly
Salary : $129,205.44 pa to $134,295.20 pa
Application closing date : 30 Sep, 2025
About the organisation
The North Queensland Combined Women's Services Inc. (NQCWS), known as The Women’s Centre,
operates from a broad feminist perspective and is welcoming of all women. The Women’s Centre
recognises that the sociopolitical environment has a direct influence on the experiences of women in
society and disadvantages their access to opportunities and resources. The Women’s Centre
embraces a strong commitment to social and political change to support the safety and wellbeing of
all women, and seeks to understand the diverse experiences and realities of women accessing the
service.
The Women's Centre offers a Specialist Homelessness Service, a Women’s Health Service and a
Sexual Assault Support Service, which is a key partner within the Sexual Assault Response Team –
Townsville Region. The Women's Centre provides trauma and violence informed therapeutic
counselling, crisis support, holistic and practical case management support, advocacy, information
and referrals to other support services, and therapeutic and social inclusion groups. Services offered
may be centre-based, mobile, outreach and/or co-located in other locations as appropriate.
The Women’s Centre aims to promote meaningful personal, social and political change by validating
women's experiences, advocating for women's rights and working towards the prevention of gendered
violence through awareness raising, community education and social action.
About the role
Join a Leading Community Service Making a Difference in Townsville
The Women’s Centre is a long-established, well-known, and rapidly expanding community service that has been advocating against gender-based violence for over 40 years. As our service continues to grow, we are seeking a Service Delivery Coordinator to join our leadership team.
Reporting directly to the Chief Executive Officer, this pivotal role will oversee the design, development, and delivery of our service programmes. You will lead and support our Service Delivery Team Leaders, ensuring high-quality outcomes and programmes that deliver the greatest impact for women who access our service.
Key Requirements:
- Bachelor-level qualifications in a relevant discipline (e.g. Social Work, Psychology, Human Services, or equivalent), post graduate qualifications or additional professional development in Community Services, Human Services or Business Management will also be highly regarded.
- Minimum of 5 years’ experience in a management role within social services or similar programmes.
- Proven ability to provide leadership, mentoring and human resources support to teams.
What We Offer:
- Remuneration in accordance with the SCHCADS Award 2010 – Level 8
- Above-award entitlements including additional annual leave and personal/carer’s leave
- Relocation assistance may be available for the right candidate
If you’re passionate about social justice and ready to lead impactful community programmes, we’d love to hear from you.
What our team members say about working at The Women’s Centre:
I have never felt more empowered as a woman, working in a feminist space with other likeminded women. I feel exceptionally supported as a worker and am offered ample opportunities for professional development, particularly involving trauma-informed practices.
My personal growth and professional development whilst working for The Women’s Centre has been immeasurable. Working within a feminist framework to validate women’s stories, advocate for women and raise awareness of women’s rights has been invaluable and will forever be a part of who I am.
I’ve been offered so many opportunities in my time at The Women’s Centre. I’ve worked in a variety of roles which have developed my knowledge and skills as a case worker, a therapeutic counsellor, in consultation, advocacy and leadership. Participating in an innovative and best practice response to sexual violence (the only one in the state), has been an incredible opportunity. It is an absolute privilege to get to work with remarkable women in these ways every day.
For More Information
For more information about our centre and to view our Positions, visit our website www.thewomenscentre.org.au.
It is a genuine occupational requirement of this position that it be filled by a woman as permitted by, and arguable under Sections 25, 104 and 105 of The Anti-Discrimination Act 1991. First Nations women are encouraged to apply.
How to apply
To be considered, include an application letter, a CV and two recent supervisor references.
Please apply through the link to our recruitment platform. Applications close on Tuesday 30th September 2025.
Please quote in application: Service Delivery Coordinator via Pro Bono Australia.
Sector: #Community_Support_Services, #DomesticFamily_Violence, #Homelessness_and_Affordable_Housing, #Mental_Health, #Women
